NAICS 811212 - Computer and Office Machine Repair and Maintenance
This U.S. industry comprises establishments primarily engaged in repairing and maintaining computers and office machines without retailing new computers and office machines, such as photocopying machines; and computer terminals, storage devices, printers; and CD-ROM drives.
Industry trends:
The Computer and Office Machine Repair and Maintenance industry (NAICS 811212) has been experiencing several qualitative trends recently. One prominent trend is the increasing reliance on remote diagnostics and repair services. With advancements in technology, many companies are investing in software that allows technicians to troubleshoot and fix issues without needing to be physically present. This shift not only reduces costs but also improves service turnaround times.
Another trend is the growing demand for managed services. Small and medium-sized businesses (SMBs) are increasingly outsourcing their IT maintenance and repair needs to specialized firms, allowing them to focus on their core operations. Managed service providers (MSPs) offer comprehensive packages that include regular maintenance, updates, and emergency repairs, which are becoming more attractive to businesses looking for reliability and efficiency.
Certain environmental concerns are also influencing the industry. There is a rising emphasis on sustainable practices, such as the proper disposal and recycling of electronic components. Companies are becoming more conscious of their environmental footprint and are seeking service providers who adhere to eco-friendly standards.
Looking ahead, the industry is expected to continue its growth trajectory, supported by the ongoing digital transformation across various sectors. The increasing complexity of office machines and the proliferation of the Internet of Things (IoT) devices will likely drive demand for specialized repair and maintenance services. Additionally, the trend towards hybrid and remote work models will further boost the need for reliable, remote IT support solutions. Companies in this industry should anticipate these shifts and adapt their service offerings accordingly to capitalize on future opportunities.
This industry is comprised of:
Computer equipment repair and maintenance services without retailing new computers
Computer peripheral equipment repair and maintenance, without retailing new computer peripheral equipment
Computer repair and maintenance services, without retailing new computers
Office machine repair and maintenance services (except communication equipment)
Photocopying machine repair and maintenance services without retailing new photocopying machines
Recycling inkjet cartridges
Typewriter repair and maintenance services
This report includes the ability to segment your Industry by:
- Region
- Employees
- Net Sales
- Company Age
- Total Assets
- Ownership Type
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