NAICS 81232 - Drycleaning and Laundry Services (except Coin-Operated)
This industry comprises establishments primarily engaged in one or more of the following: (1) providing drycleaning services (except coin-operated); (2) providing laundering services (except linen and uniform supply or coin-operated); (3) providing dropoff and pickup sites for laundries and/or drycleaners; and (4) providing specialty cleaning services for specific types of garments and other textile items (except carpets and upholstery), such as fur, leather, or suede garments; wedding gowns; hats; draperies; and pillows. These establishments may provide all, a combination of, or none of the cleaning services on the premises.
Industry trends:
The drycleaning and laundry services industry, classified under NAICS 81232, is undergoing significant transformations. A primary qualitative trend observed in recent years is the rising demand for eco-friendly and sustainable practices. Consumers are increasingly concerned about the environmental impact of traditional dry cleaning methods, driving businesses to adopt greener alternatives such as wet cleaning and silicone-based solvents. This shift not only caters to a growing eco-conscious customer base but also positions businesses as responsible and forward-thinking enterprises.
Another notable trend is the integration of advanced technologies and digital solutions. Automation in laundering processes, the use of sophisticated fabric care technologies, and mobile app-based service management are becoming more prevalent. These innovations streamline operations, enhance service efficiency, and provide convenient scheduling and pickup/delivery options for clients.
Lifestyle changes exacerbated by the COVID-19 pandemic have also influenced the industry. There is a noticeable increase in demand for home pick-up and delivery services as people continue to prioritize safety and convenience. Additionally, with more companies adopting remote work policies, the demand for professional attire cleaning has temporarily declined, though an uptick is possible as hybrid work models take shape.
Looking ahead, the industry is expected to see moderate growth. Companies that invest in sustainable practices, embrace technological advancements, and adapt to changing consumer behaviors are likely to maintain their competitive edge. The incorporation of AI for predictive maintenance and customer service, as well as diversification into value-added services like garment repair and customization, are forecasted to become more prominent, catering to a diverse and evolving market.
This industry is comprised of:
Agents, laundry and drycleaning
Apparel pressing services
Bobtailers, laundry and drycleaning
Cleaners, drycleaning and laundry service (except coin-operated)
Cleaning and dyeing plants (except rug cleaning plants)
Collecting and distributing agents, laundry and drycleaning
Curtain cleaning services
Drapery cleaning services
Drop-off and pick-up sites for laundries and drycleaners
Drycleaner drop-off and pick-up sites
Drycleaners (except coin-operated)
Drycleaning plants (except rug cleaning plants)
Drycleaning services (except coin-operated)
Fur garment cleaning services
Garment cleaning (e.g., fur, leather, suede) services
Hand laundries
Hat cleaning services
Laundries (except coin-operated, linen supply, uniform supply)
Laundry and drycleaning agents
Laundry drop-off and pick-up sites
Laundry services (except coin-operated, linen supply, uniform supply)
Leather garment cleaning services
Pickup and drop-off sites for drycleaners and laundries
Pillow cleaning services
Power laundries, family
Suede garment cleaning services
This report includes the ability to segment your Industry by:
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- Employees
- Net Sales
- Company Age
- Total Assets
- Ownership Type
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